I know there's not a lot of love here for WL, but I wanted to post my experience in case anyone is interested in my perspective.
I ordered an Arctic S3 on 9/28 when the system indicated they had 27 in stock. After refreshing the screen later in the day, the stock said "Out" and an estimate of 1-2 weeks before it would be replenished. Contacted WL to verify that my order was received before stock ran out, of course - I got the standard chain letter reply thanking me for contacting them, and no answer to my question. LOL
After two weeks, wrote to one of their customer service reps that now handles RMA returns, he said order looked to be on-track and should have it by the end of October. Oct 11, I get an e-mail from WL with a USPS priority mail, delivery confirmation tracking number. Oct 17, laser arrived.
So, 3 weeks from China to my door. That's not bad!
Build quality seems good, no marks or scuffs anywhere, lenses are clean and beam looks OK. A little on the "oval" side at range, a variable-focus lens attachment would be a nice to have.
No comments on power output, my LPM hasn't been ordered yet.
Greg
I ordered an Arctic S3 on 9/28 when the system indicated they had 27 in stock. After refreshing the screen later in the day, the stock said "Out" and an estimate of 1-2 weeks before it would be replenished. Contacted WL to verify that my order was received before stock ran out, of course - I got the standard chain letter reply thanking me for contacting them, and no answer to my question. LOL
After two weeks, wrote to one of their customer service reps that now handles RMA returns, he said order looked to be on-track and should have it by the end of October. Oct 11, I get an e-mail from WL with a USPS priority mail, delivery confirmation tracking number. Oct 17, laser arrived.
So, 3 weeks from China to my door. That's not bad!
Build quality seems good, no marks or scuffs anywhere, lenses are clean and beam looks OK. A little on the "oval" side at range, a variable-focus lens attachment would be a nice to have.
No comments on power output, my LPM hasn't been ordered yet.

Greg