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why is o-like taking forever to answer?

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Sep 14, 2010
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why is o-like taking forever to answer these last couple of days :)
and how can i contact Suse :)
 





I have emailed o-like a few times and received nothing in response. Unless its something they are interested in replying to: you will get the silent treatment. This is why I decided not to buy from o-like.

What did you email them about?
 
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basicaly i want a modified order and they need to send me the paypal bil....
apparently they want me to go with r.f. :)
 
I once emailed asking a question stating that I was going to buy a laser but I changed my mind. But why would we know?
 
Well 48 hours isn't a ton of time. Also, What kind of laser are you looking for?
 
never have any issues dealing with susie, however i do put a bit of business her way.

she has replied to me within the last 24 hours
 
My last email to them was responded to the same day, and it was a question only about their shipping methods. Maybe they either didn't notice what your email was about and did not know what to respond with or they simply forgot to reply :( try re-sending your email and word it more clearly. I found that writing messages with very short/simple words and direct questions gives me the best response from foreign companies. Also never hurts to throw in a line like "please answer as soon as possible so I can place an order" ;)
 
i have a feeling that they use google translate :)
because soemtimes they dont understand what im asking of them. well o-like answerd today, but not what i wanted to know....so i went with rayfoss i have no more time to wait who knows maybe next time i give o-like a chance..
 
i have a feeling that they use google translate :)
because soemtimes they dont understand and stuff well o-like answerd today but not what i wanted to know....so i went with rayfoss i have no more time to wait who knows maybe next time i give o-like a chance..

When talking to people who speak a foreign language it can often be good practice to run your email through google translate (english -> chinese -> back to english) to see how it sounds yourself. Correct any parts that sound confusing and it will probably sound less confusing to them as well. :D
 
that is actuality a great tip since i believe that all of them use google translate and in all fairness it would be a smart and a good thing on my part to prevent any kind of confusion it would make their job and my buying much easier .
 


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