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My Wicked Lasers Experience

I

IRSmurf

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Apr 20, 2012
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Previous Experience
Wicked Lasers earned a terrible reputation when they released the Arctic. They did so by marketing their product like The
Sharper Image, mishandling customer service like a scummy New York camera shop, and building/delivering their Arctic more
slowly than Boeing b/d's a 787 Dreamliner. I would know. I ordered mine 6/10/2010 and it never shipped. It took two months
to get a refund.

They had not introduced a new product since the Krypton, which was seven or eight months ago. I assumed demand has
greatly diminished since then. I decided now would be a good time to give Wicked Lasers another try.

New Experience
FRI, April 13 at 2:00 PM - Ordered the Arctic S3 (<1W).
WED, April 18 at 11:17 AM - Wrote customer service asking for a discount since I found an Arctic S3 in the US for $50 less.
WED, April 18 at 12:37 PM - Customer service notified me my laser already shipped, but offered to return $25.
MON, April 23 - My package leaves customs and reaches its first Post Office.
WED, April 25 - My package is delivered.

Total delivery time: 12 days / 10 business days

Not a bad deal. I paid a big premium for a Wicked Laser. It's worth it to me for two reasons:
1) I like the variety of modes, specifically low power, high power, and SOS.
2) I really needed the "smartswitch." I cannot guarantee the laser's security in my dorm. I'm worried some punk could
take it and do a lot of very serious damage. (I'm by far the oldest person living in a dorm, at 25.)

Now that I have the laser, I know what everyone was talking about when they complimented Wicked Lasers' hosts. This
chassis feels like it's made by Surefire. The exterior has fantastic quality.

I hope I can get this Arctic LPM'd some day soon. It's much brighter than my 125 mW / 532 nm Wicked Laser E3. I can see
the Arctic's beam in my dorm room when it's filled with sunlight. (Granted, we don't have an air purifier.)

I also picked up a pair of these protective glasses:
http://laserpointerforums.com/f44/cheap-safety-glasses-tested-71621.html

They're quite different from the ones included with my Arctic. They block a different (wider?) spectrum of light. I'll take pictures
of the pair included with my Arctic for comparison.

Pictures:
Here are some pictures: (Click the image to download the 3D version. [.MPO viewer required for 3D])







(Yes, I was wearing protective glasses. :yabbem:)



Tonight or tomorrow, I'll take some pictures in the evening.
 
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IRSmurf said:
Previous Experience
Wicked Lasers earned a terrible reputation when they released the Arctic.
Click to expand...

Actually it was long before the arctic, they just added to the list with its release.

It was things like 1200$ for a PHR diode in the sonar, and many under spec greens
sold at full value.
 
JLSE said:
Actually it was long before the arctic, they just added to the list with its release.

It was things like 1200$ for a PHR diode in the sonar, and many under spec greens
sold at full value.
Click to expand...

Interesting. I didn't research the company until about a month before the Arctic's announcement. I didn't find all the vitriol until the Arctic debacle.

WL appears to be responding to the criticism. I haven't heard anything negative about their Krypton's. They're selling Krypton's at spec, now, going so far as to include a factory LPM measurement that anyone can access with nothing more than a serial number: Customer Access System - Wicked Lasers

I wish they offered that service on my Arctic!
 
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Well they've responded to the criticism, but also, not much of a choice.. The thing with
the underpowered lasers caught up to them as the hobby grew and so many of us
have LPM's to ensure the product is up to par.
 
IRSmurf said:
Interesting. I didn't research the company until about a month before the Arctic's announcement. I didn't find all the vitriol until the Arctic debacle.

WL appears to be responding to the criticism. I haven't heard anything negative about their Krypton's. They're selling Krypton's at spec, now, going so far as to include a factory LPM measurement that anyone can access with nothing more than a serial number: Customer Access System - Wicked Lasers

I wish they offered that service on my Arctic!
Click to expand...

I assume you have never read this....:whistle:

39 Reasons NOT to Buy From Wicked Lasers


The Krypton Lasers were (~all or 99.9%) under spec and was
reported as a negative on this Forum..

The only reason the Kryptons could be "in spec" now is because
they (WL) Lowered the original outrageous Specs... not because
their Lasers are any better.


Jerry
 
More or less they lied, and now they've changed the specifications of the lasers so they're not really "lying" anymore.

I still don't like Wicked Lasers for so many reasons. Selling lasers of that power to any average joe, and plus the goggles they give you with the laser aren't even protective.
 
the LW has earned a terrible reputation since the Arctic. One of the advantages from them is the chassis which is so cool!
 
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