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Encap, I think I understand better what you are saying. According to your FDA citation WL was not compliant in 2010 therefore they were specifically mentioned. I have to assume that since then they received a FDA variance because now there is no difficulty in receiving shipments from them. Do...

Encap, thanks for clearing that up! Very informative post complete with citations. Now I understand "unless the manufacturer has an approval from FDA (called a "variance")". So WL must have a variance from the FDA granting approval.

I didn't see any mention of a store front on their website. I don't know.

I just got my 750 mW Inferno last week. The included LPM graph shows a peak at 894 mW and mean of 866 mW. Hope you'll be as happy with it as I am. :beer:

I've purchased two of the S3 type lasers from WL (Arctic and Inferno), plus some accessories. The shipments both took between 19 and 20 days to arrive. No damages nor defects.

According to the WL website, they have already changed management/ownership. One consequence is that they will no longer ship lasers over 5 mW to the U.S. starting in January. Soon after that the policy will extend globally.

I ordered a 200 mw 650 nm in an SD-301 host from FastTech in July. It arrived 3 weeks later DOA. After spending over a week in email back and forth to customer support, they finally sent me an RMA and refunded my return postage. Three weeks later, I got my replacement, but it was also DOA. This...

I'm VERY new here, but I understand this is an emotionally charged issue. The only thing I can do is recount my personal experience. I ordered an Arctic 2W+ from WL, and it arrived 3 weeks later. It is as I expected. No complaints. I sent 6 different emails to customer support and each one was...