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lowell389: yea that is true. I have read your posts on your no-like experiences, and yes it is disappointing. Yes I did praise susie when she did sent it free of charge, and thanked her for her wonderful service, which I was pleased with, but its like a fly in the ointment when they pull the...

ok, I'll take that advice. I suppose promotions and reviews could be seen as bribery, but it was only in my good will to want to promote O-like for their good service I was expecting to receive, and did receive for a little while. If they told me that they weren't willing to pay for return...

Yea I have bought a couple of modules from Deal extreme and they both seemed reliable and on spec. They might not specialise with selling laser products but at least they do follow up problems like how you said with your experience. I told susie that I would buy from them again, and also promote...

Thanks for the tips infinitus. They did send another module in the mail and did satisfy my expectations, and did perform as other identical laser pointers. The first module was tested without the waterproofing, and surely was a 50mw module. Like you say, to get a decent unit with good service...

Yea, it is truly evident that proper customer service is needed to keep a good reputation. What they don't understand is if they pay an extra 10 dollars for a good reputation and generate perhaps dozens of sales per year from a positive review on them. Shameful Shameful O-like if you could only see.

I purchased a 100mw 532nm Power Rock laser, opting towards the 100mw vs the 50mw that was half price, as I intended it for burning and other fun but sensible stuff, with glasses of course. I communicated extensively to make sure the items were packaged well, and Susie guaranteed everything would...