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Re: Bad Lazerer experience? Hi all, Max from LAZERER here. Jonneh has already contacted us about this issue via email. I think he didn't tell everything clearly here. Actually Jonneh report us the problem two weeks after the package is signed. There is no reason why buyer do not immediate...

Yes we are just typing for this thread. Max

Hi everyone Max from LAZERER here.First of all we have to apologized for causing argument in this thread. Briefly explain the situation here. mbc purchased and paid for a 300mW 638nm laser on 13/09/2012. Two days later he request to change the order into 1W blue laser and than after that he...

I would not recommend to do the vertical burning as you do in your video from 1:07 - 1:19. You can clearly see the smoke get inside the aperture and this will pollute the lens BAD.....

Wade, I think we have explained pretty clearly on post #23. The fact is you've got a "mailor daemon" from yahoo that mean the message you've sent is not actually reaching our mailbox. To be reasonable and understanding. I hope you at least not to distort the facts about the product you've...

Hi Oren. This is Max from LAZERER. You haven't pay for this order therefore this order is still pending. Please make the payment using a 3D verified Visa Card. Have a nice day.

Hi eb2phkingood, the last email we received from you is on 1st of November notifying your resend address. We haven't heard from this email poker22only@yahoo.com since than. In your OP you say you got a mailor daemon from yahoo so chance your email is filtered by our spam control system because...

Alright, We got the contact email and I just check on the email record for you. In your email on 28th of October you say the laser is received on 10th of October and worked until 28th of October (18 days later) and the glass cracked. You asked whether we can resend the glass lens. Since the...

Hi eb2phkingood, This is Max from LAZERER. Can you tell me your order number so that I can check on the record for you?

The diameter of the heatsink for RIFLE already equal to the outer diameter of cyber/stick host. There is no way to fit the same heatsink into every host unless we put an adaptor inside RIFLR (ie another mass production). Jack I am so sorry I know what TJ said is sad, but true. Please follow...

We don't manufacture the laser, nor making our own driver. Rifle and every model being sold on our web site is finished product from our supplier. However we will be able to replace any parts to improve the original design (like what we did on the lens). As we have already came across almost...

Re: Never buy laser from Lazerer!!! Hi Yen, From the last video I can say 100% your battery is over discharged. Stop using those battery and take the following step before too late. 1. Make sure you charge your battery one by one, not both at same time. 2. Put either battery into the charger...

Hi lajoswinkler, Seem that our shipping department have accidentally send you the wrong battery...That's is our latest instock Panasonic 3100mah 18650. They are not yet being put on our web site for sale. This Panasonic battery have higher capacity than Sanyo 2600mah. It is almost the highest...

Hi Harry, This is Max from LAZERER. I totally understand your feeling. However we can't refund in this situation but offer 50% off on new order base on the following reason. 1. To be honest we won't be able to determine the authenticity on this matter. Not meaning that I don't trust you. But...

Hi TJ, Yes sometime I surf around the forum :san:. Hi VioletLasers, Please email me your order number and I will send another charger to you. You can click "contact us" on the bottom on our homepage. Thanks for your time

Hi, this is Max from LAZERER. If you have a multimeter it will immediately give the answer. Just check the voltage of each battery, especially for the one give the green light on charger. If one battery is really dead than we will send another one to you on our cost. Sorry we can't test the...

Hi Andy, Sorry the reason that we refund you the money on another two order because I doubt if it do not arriver you on time ( our supplier is not so stable just the moment ) and you will open any two disput. This is not meaning I don't trust you. Too many disput on paypal will result in the...

Re: 400mW 532nm lazerer only 125mW Please contact us on sales@lazerer.com to follow up the return procedure. Sorry for the trouble. Have a nice day. Max,

Re: 400mW 532nm lazerer only 125mW Hi Richard, Few things to check. First of all what battery are you using? 400mW green will draw up to 2A from the battery and some "2600mAh ultrafire" will not do. Can you measure the current? Secoundly please remove the focus head and let the beam expend to...

No problem Andrei will resend the part on monday. I hope you will have no problem to do a simple soldering as it is required to connect the upper part with the battery compartment. Please note that the date of posting for christmas to canada (actually to most country) is expired. All the...