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It was with Visa. From what I've heard, there have been possibly hundreds of chargebacks done against them in the past month or so due to their lack of service, and failure to deliver. I can't see them being able to accept any forms of payment pretty soon once they get blacklisted... Apparently...

Still no responses after several emails. Wicked just keeps on screwing up over and over. Anyone know how much a chargeback will cost them?

He ordered a $500 laser, they sent it to the wrong address despite the correct one being provided. Instead of correcting the situation, they told him to contact UPS himself and try to get his package from them. UPS destroyed the package because it got sent back to WL as it had an address that...

What a bunch of idiots. Glad Paypal got you your money back. THEY made the mistake with the address, why can't THEY contact UPS and solve the problem? I can't see it being hard for them to pick up a telephone and ring up UPS to explain the issue. It shouldn't fall on the customer (who provided...

I'm hoping it doesn't fail... Or at least fails during the warranty period.... Not that they'd be at all helpful either way. If it does fail, they will not hear the end of it until I have a working laser in my hands.

Honestly, the only thing that hasn't been terrible about Wicked is the laser itself. No disappointment there... It works, has no problems, and hopefully will continue to work for years to come. The problems were with the waiting, the lies, the shitty shipping method, etc. :p

Already got the laser, so no problems there... Just got screwed over on shipping. If I remember correctly a guy in Texas got one last week. I'm sure there are others.

Still awaiting a response from them. After the first guy forwarded it to management, I have heard nothing from either. Might be just about time to threaten that chargeback.

The chargeback is a good idea if they don't want to play ball nicely. Thanks for suggesting it. We'll see what (if anything) "management" sends back.

Just an update to the shipping fiasco: After the last useless response explaining their shipping department to me, I once again demanded my money for shipping back. My ticket has now been forwarded to management... We'll see where this gets us. Here are the emails if anyone is interested...

Hahaha, one of the mods over there contacted me regarding "my opinions" The guy pretty much contradicted himself. He said that they don't ban people for speaking their opinions, but they do ban people for breaking the rules, which include not bashing Wicked. Pretty much told me to keep it off...

I have a feeling I'm cruising for a banning over there myself. I've called them out a few times on valid points. I'm interested to see if they'll face my criticisms of them or just shut me up by banning me. I've got time on my hands... I don't mind making a few new accounts over there and...

I saw the post in question. Absolutely nothing wrong with it. Just voicing dissatisfaction. Wicked seems to be a bunch of spineless cowards that can't handle a shred of criticism. Nothing is allowed on their forums but ass-kissing and positive remarks in a sad attempt to make themselves look...

Thought I'd share my less-than-satisfying experience with Wicked. Placed my order on June 18th. Item was listed as "In Stock" and I paid $29.99 for UPS Express shipping that would take "3-5 days" As with everyone, I waited and waited and received nothing. When the option came to order a G1...