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Quick update.. the duplicate charge disappeared on its own. Must have been something strange with the payment processor. Just got an email that the laser has shipped and said to expect 7-14 days for delivery. Can't wait to see this thing. I guess I need to get a fog machine of some sort...

Cool.. makes me feel a bit better about the purchase. Thanks for taking the time to respond. The last laser I ordered was an Arctic S3 when first released, so I doubt the wait could be any worse than that. I do web development for a living, so quirky e-commerce sites probably annoy me more...

Looks like they charged my credit card TWICE. You might want to double check your statement too. I'll decline the second charge through my bank and let them figure it out. I'm skeptical about this company. Hopefully the laser makes it worthwhile. For $240, it seems like it's a decent...

I received two responses so far: Then I tried again several times.. each time the cart is cleared out and an email is sent confirming the order. I replied back saying that I was still having problems and got this response. I tried again twice this morning with my American Express and got a...

I am having trouble getting them to process my payment as well. I have tried 5 times now and have tried using American Express and Visa just to ensure it wasn't a card issue. When I get to the payment screen I do see that my payment info is carried over wrong, for instance it puts my full name...